Palisade Systems’ PacketSure™ technology provides comprehensive Data Loss Prevention (DLP). That means PacketSure protects sensitive data leaving your network without disrupting business processes.
ComplianceSafe analyzes outbound emails for content violations and confidential data such as personal information, credit card numbers, account numbers, or Social Security numbers). ComplianceSafe will keep a record of the violation, block the email from being sent out or warn the user that they just leaked confidential information about a client, customer or a fellow employee. The best part is it does this without even being noticed so you’ll never experience a change in your experience with Dwolla.
Our unique problem
Dwolla sends a considerable number of e-mails to users. All of these e-mails sent from Dwolla.com originate from a single e-mail address and are all notifications. Everything from money sent to money received.
By default we don’t include any information in these templates that contains critical personal data or personal financial information. We have systems put in place for modifying the templates and structured process for who has access to changing, and approving templates.
The scenario was worded something like this:
We know the possibility for something like this is very low … but … what if one of these templates somehow included a tag to pull personal information and place it in the e-Mail?
Ignoring all processes in place for this to not happen this what if still needs to be addressed.
This is precisely what Palisade Systems is doing for us. Their new ComplianceSafe product allows us to scan each and every e-mail that goes out of our system to ensure that everything is the way it should be. One of their specialties is filtering personal financial information, which is a perfect fit for us.
What this means for you
It means we are going one step further to include third parties to monitor our processes. Not only do we have rules in place to keep your personal information safe but we bring in those third parties whenever necessary.
After going through the trivialities of this what if question I can’t help but feel like DLP is a pretty necessary thing in today’s world. With that said, we are happy that we found a local Des Moines company that helped us with our very unique need.
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